Drake Management Review
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The mission of the Drake Management Review is to provide an online, accessible, publication for high-quality, insightful, and thought-provoking viewpoints, commentaries, applied research articles, case studies, student/faculty research reports, and book reviews focusing on issues relevant to today’s organizational managers and academic researchers.
More information & sumission guidelines can be found here:
https://faculty.cbpa.drake.edu/dmr/
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Item The Impact of Taylor Swift’s Eras Tour on County Retail Sales(Drake Management Review, 2024-10) Sidebottom, CorinneTaylor Swift’s “The Eras Tour” had a large economic influence of United States cities, with football stadiums selling out to tens of thousands of Swifties. This paper analyzes the effects of The Eras Tour on monthly county retail sales. Using data on retail sales from 2021 – 2023 from five different states in which the tour stopped, regressions were run examining how presence of an Eras Tours concert in a county predicted retail sales. The results indicate that counties that hosted Eras Tour concerts had increased retail sales in the month that they hosted concerts.Item Minimum Wages and Employment: Effects of Rising Minimum Wages on Employment of Young Workers in Washington State(Drake Management Review, 2024-10) Tan, SilvesterThis paper studies the effects of minimum wage on employment using data from two neighboring US states, Washington, which has increased its minimum wage over time, and Idaho, which has kept it constant. This study attempts to use conventional regressions with recent CPS data over a longer time period to provide additional insights into the effects of minimum wage on young worker employment, looking specifically at workers between the ages of 14 to 30. Using the data from Washington and Idaho, this study finds that recent minimum wage increases in Washington have produced a statistically significant negative effect on employment.Item Securing the City: Essential Practices for SCADA System Management(Drake Management Review, 2024-10) Olsen, Tim; Chen, Hsin-Yun; Gehman, Sarah; Hosack, Ty-Hunter; Smith, WilliamSupervisory Control and Data Acquisition (SCADA) systems are critical for managing essential city services like water treatment, waste management, and electricity generation. However, implementing and maintaining these systems presents significant challenges for IT leaders. This study, conducted in collaboration with the City of Spokane's Public Works IT Team, examines the application and maintenance of SCADA systems within the city. Through interviews with the IT Team, the study identifies seven key lessons for IT leaders seeking to enhance SCADA system efficiency. These lessons address common issues, including the importance of understanding system requirements and costs, regulating updates, establishing a non-production practice environment, implementing a change management process, prioritizing safety, fostering open communication channels, and investing in staff training. The study also outlines four prevalent SCADA-related problems with recommended solutions, aimed at optimizing organizational performance and system reliability. This research offers valuable insights for IT leaders working with SCADA systems in mid-sized cities and beyond, contributing to the growing body of knowledge on effective SCADA management practices.Item Supreme Court Passes on Important Opportunity to Add Clarity to ADA Public Accommodation Requirements(Drake Management Review, 2024-04) Fichtner, J. RoyceItem Book Review: Level Five Coaching System: How Sales Leaders Are Developing Preeminent Sales Teams(Drake Management Review, 2024-04) Nelson, Julie B.; Henderson, Mary U.This book review assesses John Hoskins' Level Five Coaching System: How Sales Leaders Are Developing Preeminent Sales Teams. Targeting sales leaders, the book provides a concise yet comprehensive framework for developing successful sales teams, emphasizing consultative selling. Hoskins guides readers through five progressive levels of selling, emphasizing the mindset's pivotal role in sales success. The book stands out for its unique framework, offering a clear and consistent approach to implementing and measuring sales coaching. While not introductory, the book benefits new sales leaders, addressing a literature gap in sales coaching processes. Despite being released pre-pandemic, the book's content remains relevant, aligning with the urgency of developing seller capabilities in an evolving buyer landscape. It advocates for upskilling, resonating with McKinsey's research on salesforce development. Beyond professional applications, the Level Five Coaching System is also useful in higher education, offering practical application, real-world relevance, skill development, adaptability, and improved learning outcomes. Its versatility makes it a valuable resource for both practical and academic contexts.