"Student perceptions of academic service and instructional quality over a four-year academic experience"

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"Student perceptions of academic service and instructional quality over a four-year academic experience"

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Title: "Student perceptions of academic service and instructional quality over a four-year academic experience"
Author: Westbrook, Thomas S.; Greiner, Keith; Saunders, Kevin
Abstract: This article reports the results of a study of student perceptions of expected and experienced academic service and instructional quality across 4 years of college enrollment. Results indicated a pattern of perceived change over 4 years with a significant difference between students’ expectations to experienced quality. The largest pre- to post- assessment change was a negative gap during the first semester in both academic service and instructional quality. Subscale scores revealed both positive and negative variations over the 4-year period. The findings suggested a continued support for linking in-class and out-of-class faculty and student development initiatives.
Description: The text is published here with the permission of the Journal of Research in Education Pages in the published version are identified with the symbols, “[ ].” Additional information is at the end of this document. Keith Greiner is a Drake graduate and can be contacted at Keith.Greiner@iowa.gov. Tom Westbrook is a Professor of Education in the Leadership and Adult Development program at Drake University and can be contacted at thomas.westbrook@drake.edu
URI: http://hdl.handle.net/2092/504
Date: 2005

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  • Education [3]
    Publications and research submitted by the faculty members of the School of Education.

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